Browse Category: SEO

The Role Of Artificial Intelligence (AI) In Understanding Customer Experience

Advent in technology has come with its pack of goodies. With e-commerce becoming global, reconnecting with their clients is a major concern to all businesses. Understanding customer experience tops on the list of priorities for many business leaders. On the verge of looking for better interactions, they keep on changing the way they communicate with their customers.


E-commerce can never be accessible, convenient, and inspirational without emails, chatbots, and social platforms. Lack of face to face interactions limits the brand’s efforts in creating strong customer relationships. Businesses are using technology to understand customer expectations and adjust to the ever-changing behaviors of shoppers. Measures get put in place to ensure a positive experience that earns loyalty to the brand.


Leveraging up to date technology in getting to improve online customer experience is the order of the day for many businesses. Artificial Intelligence ranks high as the most used technology. According to a recent survey, within the next three years, use of artificial intelligence in understanding customer experience by retailers will increase by 45%. Winning customer royalty by 55% of the retailers through optimizing customer experience will get expected. It is a no-brainer; retailers have to up their game by adopting up to date technology to attract and maintain customers.


Twitter customer service interactions have increased by 250% since 2015. It’s a clear indication that people turn to social media about products and services review. Retailers who submit their customers to flip through the yellow pages looking for their contact or submit issues through emails do not only lose their brand’s reputation but also receive a bad customer experience.


The invention of Complementary metal-oxide-semiconductor (CMOS) is the latest invention in artificial intelligence. Thanks to this breakthrough, retailers can now automate customer reactions more accurately and effectively. Unlike earlier frustrations from searching a client’s or an item’s info, businesses can now enjoy responding immediately and at a personalized level. As the first to solve this customer problem, The North Face launched a question-and-answer shopping assistance that engaged clients in helping them get the exact thing they want.


With artificial intelligence, you get an audio and visual image of your brand. Businesses get a clear picture of their brand’s image on digital platforms. Amazingly, brands get to see, analyze, and understand the customer experience with their products. AI has succeeded in skyrocketing business development.

White Shark Media And Their Online Presence

There are many different people who rely on White Shark Media to ensure that they have popular and readable websites. They have helped a number of people to ensure that they have the things they need to make their lives better, and they will build a website that every client needs. Someone who wants to work with White Shark Media may look over their site, and they may contact the company through their blog.

#1: Why Their Blog?

The blog that is curated by White Shark Media is a place that offer a number of different ways for the customer to learn about the company. They may read blog posts that offer news about the company, and they will find that they have many articles to read through to ensure they understand the company. They may come through for news, or they may ask the company questions.

#2: Positive Reviews

Positive reviews of the company are coming in every day, and they have found that there are a number of things that may be done to ensure the clients are happy. Clients will write about the company in glowing terms because they are so pleased to see all the work they have done. Reviews are available for anyone to read, and they may post their own reviews when they like.

#3: The Company’s Reputation

White Shark Media has a reputation for giving customers the finest results on their websites. They have created SEO programs and advertising for their clients, and they have ensured that their clients are pleased with the work they do before moving on to their next project. The company has shown that there is an efficient way to build a much better website and business image.

The images and websites that are made by White Shark Media are quite important for all companies. The company has a lovely place for people to learn, and they have built a blog that allows all customers to leave their praise. This firm has done masterful work helping clients, and they have a bevy of positive reviews to show for their efforts.